American Orchid Society Help Desk

About the Help Desk 1

• What is the American Orchid Society Help Desk?

Answers and Assistance 1

• What is the fastest way to get answers or assistance?

Installation 11

• How do I receive the Orchids Plus Installation DVD?
• My computer doesn't have a DVD player, how can I install the software?
• What are the minimum installation requirements?
• Can I install Orchids Plus on a Mac?
• Orchids Plus Installation Instructions

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Licensing / Trials / Evaluations 11

• I am a current subscriber, where is my serial number?
• How do I update the email address associated with my AOS account?
• I am NOT a current subscriber, how do I get my serial number?
• I just purchased / renewed my Orchids Plus subscription, where is my serial number?
• Can I try the software before paying for a subscription?

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Videos and User Manual 2

• Where do I find the User Manual?
• Is there an overview video available?

Using Orchids Plus 5

• There is a data discrepency between Orchids Plus and WCSPF/Kew or RHS
• The Orchids Plus screen is too big or small
• How do I show awards with photos above awards without photos?
• Orchids Plus Update crashes with code BEX
• Mac - Failed to create temporary folder: C:\DOCUME~1\Owner\LOCALS~1\Temp\_ir_tu2_temp_0

Orchid Hybrid Registration 1

• RHS Link for registration