Licensing / Trials / Evaluations

Answers to Orchids Plus licensing and trial / evaluation questions.

I am a current subscriber, where is my serial number?
All current Orchids Plus subscribers have a serial number assigned to them. Even if you purchased or renewed Orchids Plus a few minutes ago, a serial ...
Fri, 22 Aug, 2014 at 1:53 PM
How do I update the email address associated with my AOS account?
If your email address wasn't found or you no longer have access to the email address associated with your AOS account, please contact us to update your ...
Sat, 12 Apr, 2014 at 9:03 PM
I am NOT a current subscriber, how do I get my serial number?
You can purchase or renew your Orchids Plus subscription online at - http://www.aos.org/Products/142-aq-plus-online-and-software.aspx Once you purc...
Sat, 12 Apr, 2014 at 9:10 PM
I just purchased / renewed my Orchids Plus subscription, where is my serial number?
Once you purchase or renew, you will be assigned a serial number immediately. Step 1: Simply run Orchids Plus on your computer. Step 2: When the...
Sat, 12 Apr, 2014 at 9:32 PM
Can I try the software before paying for a subscription?
Absolutely, we provide a 15-day evaluation / trial license. First, you will need to obtain the installation DVD. Once you have installed Orchids...
Wed, 15 Oct, 2014 at 5:08 PM
What are the software limits with the trial / evaluation license?
The Orchids Plus trial / evaluation will work for 15 days. You can access the basic awards search, view family trees, view and save award images. ...
Wed, 14 May, 2014 at 5:02 PM
Can I still use the software if my subscription expires?
As long as you activated the software at some point, you can continue to use the software once your subscription expires. However, features will becom...
Sat, 12 Apr, 2014 at 10:09 PM
Can I activate the software without Internet access?
If the computer you installed Orchids Plus on does not have access to the Internet, you can create a support ticket or email us at support@aos.org for a spe...
Fri, 23 May, 2014 at 9:48 AM
Some of the menu options are not working for me
Some features are not available when evaluating the software or when running in "limited mode" (expired subscription.) To access all featu...
Tue, 10 Jun, 2014 at 3:31 PM
Can I install the software on more than one computer?
Your Orchids Plus subscription allows you to install the software on up to two computers for your use.
Thu, 31 Jul, 2014 at 2:55 PM